Shipping policy
Shipping Rates
Shipping costs are calculated in real time at checkout based on your order weight and delivery location. We offer a range of trusted carriers so you can choose the option that best suits your needs.
Shipping Carriers & Options
We ship using:
- Australia Post (Standard & Express)
- Aramex (Standard & Priority)
- Australia Post International (Standard & Express)
For the fastest delivery within Australia, we recommend Australia Post Express.
Dispatch Times
Orders are dispatched same day when placed before 2:00pm (AEST) on business days.
Orders placed after this time, on weekends, or on public holidays will be dispatched the next business day.
Dispatch Location
All orders are shipped from our warehouse on the Gold Coast, Queensland (Australia).
Delivery Locations
We ship both Australia-wide and internationally.
Delivery timeframes will vary depending on your location and the shipping service selected at checkout.
Delivery Estimates
Estimated delivery timeframes are shown at checkout where available, based on your selected shipping method.
Some shipping options may not display a delivery estimate. In these cases, delivery times will depend on the carrier and destination.
Please note all delivery timeframes are estimates only and may vary due to carrier delays or factors outside our control.
Tracking
All orders include tracking.
You will receive your tracking details via email once your order has been dispatched.
Important Information
- Shipping costs are not included in product prices and are calculated at checkout
- We do not currently offer free shipping
- Delivery times may vary during peak periods or due to carrier delays
Need Help?
If you have any questions about shipping or delivery, feel free to contact us—we’re always happy to help.